Last year (December 2021 - April 2022), we completed approximately 130 rental orders. Clearly, it's a drop in the bucket compared to what we do in traditional sales. But one, we're not chasing the numbers, and two, the excitement surrounding this new rental program was super interesting.
Here are some feedback following the satisfaction survey we conducted with 56 people who participated in our last year’s rental service.
1. From 0 to 10, how would you rate the rental service at Picture?
2. Are you satisfied with the quality of the products you rented?
Also, 70% of you rented with us because you were not in possession of an outfit (or your outfit was incomplete) for a majority of short stays (from a few days to a week max). These figures please us enormously, because we are right in the objective that we had set ourselves: to make you avoid a purchase if you practice little.
We hope that you will be satisfied during this new season!